We noticed a big valley and decided to fill it in with sika 825 leveler. Although it added an additional day to the job with dry time, we believe the end product will be much more satisfying.

Our teams goal is to find the best solution to customers problems. Time, costs, and quality are the big three to balance when an issue arises. For instance, if time is an issue, a customer will likely need to pay more, and the quality will suffer slightly. Or if quality is the biggest thing, if they really want to fix the issue, cost and time will increase.

Most importantly, a person that can solve customer’s issues, without the customers feeling the stress of it, will become very valuable.

#westcoasthardwoodfloors #job #quality #sales #productivity #customerservice #customerexperience #flooringinstallation #pdxfloors #hardwoodfloors